Payment Policy
Effective Date: October 16, 2025
At Courtyardbbq, we aim to provide a secure and convenient checkout experience for every customer. To ensure transaction safety and transparency, we currently support payments exclusively through PayPal.
1. Accepted Payment Method
PayPal is the only payment method accepted on our website.
PayPal allows you to make secure payments using your PayPal balance, linked bank account, or debit/credit card through your PayPal account.
You do not need to share any financial information directly with Courtyardbbq during the payment process.
2. Payment Security
All PayPal transactions are processed through a secure, encrypted connection to protect your financial data.
Courtyardbbq does not collect, store, or have access to your full payment details such as card numbers or banking information.
PayPal’s Buyer Protection may apply to eligible purchases, offering additional peace of mind.
3. Order Confirmation
Once your payment is successfully completed, you will receive an order confirmation email within a few minutes.
If you do not receive confirmation within 24 hours, please contact our support team at courtyardbbq636@gmail.com for assistance.
4. Payment Issues
If your PayPal payment fails or is declined:
Please verify your PayPal account balance or linked payment method.
Try completing the transaction again or contact PayPal support for help.
If you still encounter issues, email us at courtyardbbq636@gmail.com, and our team will assist you.
5. Order Processing
Orders are processed once payment is received and verified by PayPal.
Unpaid orders will not be shipped and may be automatically canceled after 48 hours if payment is not completed.
6. Refunds
All refunds will be issued through PayPal to the same account used for the original purchase.
Refunds are typically processed within 5–10 business days after the return has been approved.
For more information, please review our Return & Refund Policy.
7. Fraud Prevention
To protect our customers, Courtyardbbq reserves the right to refuse or cancel any order if fraudulent activity is suspected.
Any suspicious transactions may be reported to PayPal for investigation.
8. Contact Information
For any payment-related questions, please contact:
Email:courtyardbbq636@gmail.com
Our customer support is available Monday–Friday, 9:00 AM – 6:00 PM (EST) and typically replies within 24–48 hours.
Courtyardbbq is committed to maintaining a transparent, safe, and reliable payment environment for every customer.
Company: HOFF EVERGREEN LLC
Address: 51 RAILROAD AVE
CLOSTER, NJ 07624
Email: courtyardbbq636@gmail.com
Phone: +1 2137918792